American Society of Safety Professionals Southern Oregon Chapter
  • Home
  • About
  • News
  • Training
  • Employment
  • Community
  • Exec Committee
  • Conference
  • SCU
  • Gallery
  • Link Page

How We Respond to Failure Matters

3/20/2021

0 Comments

 
Picture
​A healthy organization does a better job of solving and preventing problems. One of the best ways to measure the health of an organization is to look at how it responds to failure. When a strain is placed on an organization, its ability to be proactive, flexible, and achieve better solutions says everything about how successful the organization will be. Consider some concepts that I think are key attributes of a healthy organization.
 
An organization that fails well:
 
  • Understands that human error is normal and predictable.
  • Understands that the organization shares the responsibility for failures.
  • Succeeds as a team and fails as a team.
  • Seeks to understand the mistakes and learn from failures before trying to fix them.
  • Looks at the organizational context surrounding a failure for opportunities to understand what happened and how to improve.
  • Does not allow one person or department to shoulder the entire responsibility for a failure or mistake.
  • Does not ignore problems out of fear of making people feel bad.
  • Encourages and thanks team members who speak up when there is a problem.
  • Does not hesitate to support employees that need more help to be successful.
  • Is introspective about the messages that are sent to employees and supervisors and how they will be interpreted.
  • Looks for ways to be resilient to human error.
  • Does not blame and punish individuals that make mistakes.
  • Does not use inadequate policies and documentation as an excuse for failure.
  • Provides positive feedback to employees and supervisors when things go well.
  • Does not wait for a failure to provide constructive feedback and is not afraid of tough conversations.
 
 
I hope there are some things here that can help you and your organizations. Some of these things take a lifetime to keep working on. It’s hard work, but it is worth it.
 
David Hanson, CSP

0 Comments



Leave a Reply.

    Executive Committee

    Your ASSP Executive Committee sharing safety and health news from around our region.

    Archives

    February 2023
    January 2023
    December 2022
    November 2022
    October 2022
    September 2022
    August 2022
    July 2022
    April 2022
    March 2022
    February 2022
    January 2022
    December 2021
    October 2021
    September 2021
    August 2021
    July 2021
    May 2021
    April 2021
    March 2021
    February 2021
    January 2021
    December 2020
    November 2020
    October 2020
    September 2020
    August 2020
    July 2020
    June 2020
    May 2020
    April 2020
    March 2020
    February 2020
    January 2020
    December 2019
    November 2019
    October 2019
    September 2019

    Categories

    All

    RSS Feed

    Sign Up for Email Updates

    Print Newsletter Archives

    September 2019
    August 2019
    July 2019
    June 2019
    May 2019
    April 2019
    March 2019
    February 2019
    January 2019
    Archives
Picture

Become an ASSP Member Today!

You are vital to the safety, health and environmental (SH&E) profession. Our goal is to provide you with invaluable resources to do your job and help your organization succeed. Our network of 35,000 members is literally at your fingertips online.  Join the thousands of others who believe in the strength and knowledge that only comes from being a member of ASSP.

(Formerly ASSE Southern Oregon Chapter)

Become a Member

Chapter Meetings

Chapter meetings are on the first Tuesday of each month unless otherwise specified.
Membership is not required to attend the meetings.


    Contact  Us

Submit
American Society of Safety Professionals Southern Oregon Chapter © All Rights Reserved.
Powered by Create your own unique website with customizable templates.